💳Backup Payment Methods

FlyCode's backup payment method product: automatically charge another valid card on file when the primary fails, why it is standard practice, the legal terms required, how fallback works, and how reco

When a customer's primary card fails, the fastest recovery with the least friction is to charge another valid payment method the customer already has on file. FlyCode's backup payment method product does this automatically, using the cards your billing platform already stores, with a single toggle and no extra collection flow. This collection covers what the product is, when it applies, what your terms need to say, how it behaves, and how results are reported.

Quick answer: backup card retries are standard practice at Netflix, Amazon, Microsoft and LinkedIn. FlyCode charges the next valid card on file when the primary fails, without asking the customer or interrupting service, provided your terms of use disclose it. If every card fails, normal retries and outreach take over.

In this section

• Product Overview: what the product is, its benefits, why it is allowed, and the terms-of-use language you need.

• Functionality: what counts as a backup method, why no manual collection is needed, and what happens if every card fails.

• Reporting: seeing which payments were recovered through a backup card.

Related

• Hard Declines & Backup Logic

• Reducing Churn from Failed Payments

• Involuntary churn: the hidden revenue killer

• Failed payment recovery glossary